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Returns Procedure

At Battery Central your complete satisfaction with  our service is our highest priority. If you are dissatisfied in any way, please email: admin@batterycentral.com.au

Alternatively you may return your order and request a refund. Refunds will be made to the credit card account used for the original order.

If you paid by cheque, we will send a cheque made out to the person who placed the order.

  • If your order is damaged, we will refund the cost of the order plus the delivery fee.
  • If, after receiving your order, you decide that you do not require it, only the cost of the product will be refunded.
  • If the goods you receive are different from those you ordered, we will either send you the product you originally requested
  • or refund the product cost and delivery fee. Please advise which you prefer.

To initiate a refund, you must:

  1. Request a refund by the contact us form Please mention your order number in this email.

  2. Mail the goods plus the original receipt, in the original packaging to: 

    Battery Central

    P.O. Box 3966

    Robina Town Centre  

    Robina Qld  4230

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