Returns Procedure At Battery Central your complete satisfaction with  our service is our highest priority. If you are dissatisfied in any way, please email: admin@batterycentral.com.au Please Note: Refunds will not be given if you change your mind or no longer require the products. *Freight is not refundable and all products returned as faulty will be tested before a refund is issued. If your order is damaged or faulty, we will refund the cost of the order plus the delivery fee. If the goods you receive are different from those you ordered, we will either send you the product you originally requested or refund the product cost and delivery fee. Please advise which you prefer. To initiate a refund, you must:   Contact us via email or phone prior to retuning goods, as an authorisation code is required. Goods will not be accepted without this authorisation code. Mail the goods plus the original receipt, in the original packaging to:  Battery Central P.O. Box 3966 Robina Town Centre   Robina Qld  4230 Privacy Statement